Verizon Communications Jobs

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... Would you like the challenge of keeping us at our best? You'll help us take care of our greatest asset-our people-by helping them stay well. You'll be using your program design and vendor management expertise to enhance our health benefits and employee experience. * Managing U.S. domestic employee benefit programs, such as active medical, dental, vision, and RX benefit plan design and strategy. * Managing the day-to-day relationships with key suppliers and outside consultants. * Project managing medical plan projects such as RFPs, implementation of vendor changes, and/or plan design changes. Ensure alignment across key milestones and program deliverables, including all privacy, legal, security, and related requirements are met. * Monitoring healthcare plan vendor reports and recommending plan design changes to address trends. Use data analytics to ensure understanding of impact and outcomes against program objectives. Identify opportunities to gain efficiencies, improve plan performance, and encourage employee self-service. * Evaluating the financial performance of the health plans and identifying key cost drivers using data analytics and leveraging our data warehouse. * Supporting SPDs, SBCs, benefit communications, and other plan documents to ensure that all plan provisions are accurately reflected. Assure corporate compliance with laws and regulations governing employer-sponsored health and insurance benefit plans, such as ERISA, HIPAA, Affordable Care Act (ACA), etc. Review state and federal laws pertaining to Verizon's benefits plans, analyze the impact of any changes, and provide recommendations to Verizon leadership. * Managing special projects, including impacts on benefits resulting from acquisitions, divestitures, legislation, and Annual Enrollment testing to ensure proper plan setup. * Managing labor-related requirements for medical plans. What you'll be doing… You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Four or more years of work experience in either a corporate employee benefits Human Resources department or with a healthcare vendor. * Experience managing vendors and medical plans. * Willingness to travel up to approximately 25% of the time. Even better if you have one or more of the following: * A degree. * Strong communication skills and ability to build relationships as well as work collaboratively across departments and vendors. * Excellent financial and analytical abilities. * Experience in evaluating data and trends into actionable insights that will support broader plan strategy. * Ability to survey the external marketplace and understand trends and opportunities outside of Verizon in order to help inform strategy. * Experience in managing complex projects/competing deadlines. * Experience with collective bargaining benefits. * Strong PC skills including Excel, PowerPoint, and Access. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annually salary range for the location(s) listed on this job requisition based on a full-time schedule is: $97,500.00 - $170,000.00.

Join Vonage and help us innovate cloud communications for businesses worldwide! Marketing Communication Intern - 4 months (July - November) / Full Time / Day shift Remote - East Coast preferred Why this role matters: The Marketing Communications intern is responsible for overseeing and coordinating integrated marketing campaigns for the Vonage for Home (Residential) programs. You will be responsible for working with teams within internal and external marketing resources (operations, content, web, agency management, digital demand gen) and across departments including product, finance, business intelligence, and IT to drive holistic marketing plans that deliver web and telephone traffic and ultimately orders. The ideal candidate is a highly collaborative teammate who has a passion for marketing, is data-driven and has an organized project management approach. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW… What you will do: Work with the Digital agency day-to-day, to run a series of marketing campaigns across a mix of channels (email, web, digital, search, comparison shopping engines, referral programs etc.) that result in online and offline sales (web & telephone) Work with Marketing and Finance leadership to closely manage budgets Responsible for initiative/campaign plans and briefs, developed in collaboration with Product Marketing, Content & Design teams Manage campaign performance against budgets & targets to ensure programs are within spend limits, with ability to make suggestions as needed to meet company goals. What is required for application: Must be pursuing or has completed a Bachelor's degree in Marketing or Business Communications or related field. High energy, excels managing multiple priorities simultaneously Basic knowledge of or experience in marketing tactics and campaign management i.e. Google Adwords, Meta, LinkedIn, Display. There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage is a leading provider of cloud communications services for businesses worldwide. Our innovative solutions empower businesses of all sizes to communicate and collaborate with their customers, clients, and teams effectively Vonage Sales Mission We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. Applications Group (UCaaS/CCaaS) Sales Operations: We are committed to driving operational excellence, optimizing processes, and providing strategic support to enhance the efficiency and effectiveness of our pipe, sales and success teams. We execute on this goal by integrating innovative technologies, data-driven insights and empowering our sales force for unparalleled success, whilst collaborating seamlessly across cross-functional groups within Vonage. It is critical to our success, to foster a culture of continuous learning and development. Through targeted training programs, coaching initiatives, and the implementation of cutting-edge sales methodologies and technologies, we strive to elevate the skills and capabilities of our sales teams. What you will do We're looking for a strategic, analytical, and collaborative Senior Customer Success Operations Consultant to help drive the effectiveness, scalability, and impact of our Customer Success organization. In this role, you'll serve as a key partner to Customer Success leadership, championing operational excellence, cross-functional alignment, and data-driven decision-making. Your work will directly influence how we deliver value to customers, improve retention, and drive growth. If you enjoy building processes, surfacing insights, and enabling teams to operate at their best-this is the role for you. This position can be based out of Holmdel (New Jersey) or remote USA with some travel. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW... Responsibilities: Operational Strategy and Execution: Partner with Customer Success leadership to define and execute strategic initiatives that improve team efficiency and customer impact. Design and continuously optimize scalable processes, tools, and workflows to support the growth of the Customer Success organization. Align with cross-functional teams-including Sales, Marketing, Product, and Finance-to drive operational consistency and ensure shared goals are met. Develop communications and training to support organizational transitions and new processes. Help map customer journeys and identify key touchpoints for proactive engagement. Data Analysis and Reporting: Serve as the “Champion of Customer Data”, building robust reporting frameworks to track key performance indicators (KPIs), such as adoption, renewal, and churn. Analyze customer trends to identify risks and opportunities for upsell, cross-sell, and retention strategies. Deliver regular insights and dashboards to senior leadership, providing clear, actionable recommendations that influence strategic decisions. Establish processes to capture, analyze, and act on customer feedback (via NPS, CSAT, surveys, and direct input). Collaborate with Product and CX teams to close the loop on feedback and improve the customer journey. Sales Operations Support: Work closely with Sales Operations to ensure seamless integration between Sales and Customer Success systems, processes, and performance metrics. Build frameworks and reporting for Customer Success Managers to forecast renewals and expansion opportunities. Partner with RevOps/Finance to improve predictability of CS-led revenue. Support planning and execution around territory alignment, forecasting, and performance measurement for Customer Success Managers (CSMs). Collaborate with Sales Enablement to develop resources and programs that enhance the commercial acumen of the Customer Success team. Customer Success Enablement: Partner with Enablement and Customer Success leadership to build onboarding programs, training materials, and ongoing development paths for CSMs. Drive adoption and effective use of customer success tools and platforms (e.g., Salesforce, Gainsight, or Customer 360). Foster a culture of continuous improvement by enabling best practices and providing the operational backbone for customer engagement strategies.. What you will bring: Bachelor's degree in Business, Finance, Analytics, or a related field; MBA or advanced degree is a plus. 5+ years of experience in Customer Success Operations, Sales Operations, Revenue Operations, or related roles-preferably in a high-growth SaaS or technology environment. Strong analytical and quantitative skills with demonstrated experience in data visualization, reporting, and business intelligence. Proven track record of driving cross-functional collaboration and influencing stakeholders across all levels. Excellent communication and presentation skills-able to translate complex data into clear insights and strategies. Proficiency in CRM and success tools such as Salesforce; experience with tools like Gainsight, Customer 360, or Looker is a strong plus. Experience working in a fast-paced, agile, and evolving environment with a focus on execution and impact. What is in it for you: In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. If you are a highly analytical and data-driven professional with a passion for customer success operations in a SaaS environment and are eager to work closely with the VP of Customer Success, we would love to hear from you. Join our team at Vonage and play a pivotal role in ensuring our customers achieve success with our products Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. #LI-MR1 There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… You will drive profitable growth and business innovation by applying cutting-edge machine learning techniques and AI technology. You will work on data science projects that drive product personalization, marketing effectiveness, channel optimization, better customer experience, and operational efficiency. You will work closely with a team of talented data scientists, data and machine learning engineers, and software developers and play a key role in developing and delivering the next-generation AI/ML solutions to the business.You'll create analytical models to predict customer behavior and business events. You'll then present the results to various business partners such as marketing, finance, and our customer relationship management group. * Independently work on data science projects and deliver innovative technical solutions to solve problems and improve business outcomes. * Complete the design and development of machine learning/statistical models and ensure best performance. * Work closely with machine learning engineers to deploy models in production both in real-time and in batch process and systematically track model performance. * Assist engagement with key business stakeholders in discussion on business strategies and opportunities. * Build strong working relationships and develop deep partnership with the business. * Be a subject matter expert on machine learning and predictive modeling. * Drive technical innovation through active research and applications of new theories, techniques, and technologies. What we're looking for… With an eye towards improving performance and predictability, you like the science of analytics and developing resolutions to complex problems. Using your sharp judgment to develop methods, techniques, and evaluation criteria enables you to deliver solutions that make a big impact. You're able to communicate technical information to non-technical audiences, and you take pride in your ability to share your considerable knowledge with your peers. You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant work experience. * Experience in machine learning and statistical modeling. * Hands-on programming experience in Python and SQL. Even better if you have one or more of the following: * Master's degree in a quantitative field or equivalent. * Knowledge of tree-based classification and regression techniques such as boosting and random forest. * Knowledge of ML Python frameworks, packages, and libraries (e.g., pandas, NumPy, scikit-learn, PyTorch). * Experience with data platforms such as Spark, Hadoop, BigQuery, Snowflake or others. * Experience with GCP, AWS or other cloud computing services. * Experience in both batch and streaming models in production. * Experience with Recommendation and Ranking systems. * Experience with Deep Learning, NLP, Transformers, and chatbot technology. * Knowledge of math, probability, statistics, and optimization. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $81,000.00 - $155,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... Customers expect our networks to perform at a high level all the time. With the increase in RAN network layers and complexity, the amount of data points to analyze has grown exponentially. That's where you come in. You will automate network and data performance issues via software means in order to resolve and maintain optimum service for our customers efficiently and reliably. The work you'll be doing will directly impact customer satisfaction and help keep us ahead of the competition. * Designing and planning the Radio Frequency Network for Verizon LTE and 5G which includes RF analysis, search area issuance, candidate assessment, and approvals. * Redesigning mature network areas to minimize capacity constraints and improve SINR while working with other areas of the network to ensure performance fixes/initiatives are in place. * Using internal tools (FUZE, ATOLL) to process regulatory compliance. * Performing Macro/Small Cell Design/In Building design including antenna selection and placement, utilizing knowledge of 5G, LTE, CDMA 1x, EVDO, and microwave to contribute in network design are key responsibilities. * Working on new cell sites, making sure the site is properly integrated into the network and optimized for peak performance. What we're looking for... You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant work experience. * Willingness to travel up to 25% of the time. * A valid driver's license. Even better if you have one or more of the following: * Bachelor's degree in Electrical Engineering or Computer Science. Ideally, a Master's degree. * Five or more years of experience in the cellular or telecommunications industry with direct experience in RF Design & Optimization. * Solid knowledge of RF theory and practice as well as LTE/VoLTE Technology. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Verizon is seeking an experienced Commercial Legal Counsel to specialize in Contract Matters, Product Reviews, and Deal Structuring, with an emphasis in Tax and International Tax Matters. This role presents a great opportunity to learn about Verizon's key business segments and requires partnering with senior business leaders in sales, marketing, finance and commercial law in providing tax advice and counsel related to the structuring and negotiation of agreements with customers and vendors as well as product reviews and launches. The individual will be a key member of a team that negotiates the tax aspects of contracts with large multinational enterprises for the provision by Verizon of products and professional services in multiple jurisdictions. This individual will also negotiate with vendors the tax aspects associated with the procurement of key products and services needed by Verizon. These negotiations may be directly with the customers or vendors and their respective counsel. The structuring of these agreements is critical to minimize tax risk with respect to the allocation of taxes between Verizon and its counterpart. These efforts are also critical in helping Verizon's businesses meet their forecasted revenue growth and other key quarterly metrics. The responsibilities of this position include: * Providing accurate, timely, business-oriented tax legal advice to all levels of company management regarding complex structuring of Business and Consumer domestic and international transactions with the ability to manage voluminous complex projects in a dynamic sales environment. * Preparing, reviewing, drafting and negotiating a variety of contracts directly with both Verizon customers, vendors, and their legal counsel. * Providing tax legal advice and counseling on commercial customer and vendor agreements, including interpretation and enforcement, compliance, and dispute resolution. * Analyzing and reviewing voluminous solicitations and RFP customer terms and conditions on a regular basis. * Providing corporate training, developing corporate policies and procedures, and recommending changes to billing systems to support and also facilitate efficient contract development, analysis and taxability decisions. * Supporting, when needed, on-going Income and Non-Income tax controversy. * Participating in federal, state and local and non-US tax planning projects or research. * Participating in a team that works on select Acquisitions, Dispositions, internal restructurings and legal entity rationalization projects. * Supporting new product offerings by determining tax efficient and tax compliant sales structures. * Supporting transfer pricing and review of contemporaneous documentation, including the drafting of intercompany agreements. * Supporting Verizon's tax accounting and compliance initiatives as needed. What we're looking for... You'll need to have: * JD degree and six or more years of relevant work experience. * Admission and good standing in at least one state (if based in New Jersey, must have eligibility for New Jersey In-House Counsel Limited Licensure). * Experience in a large law firm and/or in-house dealing with contract, commercial, and/or tax/international tax matters. * Knowledge of attorney-client privilege and work product. Even better if you have one or more of the following: * Masters in Tax or LL.M. in Taxation. * Proven ability to prioritize multiple responsibilities and work in a fast-paced environment. * Must be a team player with a strong ability to collaborate among multiple disciplines within the Verizon Tax Organization, while also independently exercising sound judgment. * Outstanding writing, editing and oral communication skills, adaptive to and effective for different audiences. * Excellent interpersonal skills and ability to build and maintain relationships within an organization. * Strong tax research skills. * Ability to work with and manage outside counsel. * Possess a strong work ethic and desire to work through complex issues. * Strong people leadership skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $161,000.00 - $280,000.00.

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least June 6th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Role Description GFiber's Customer Engagement Team is looking to enhance customer support, and transform what's expected of support in the ISP industry. GFiber is a service driven organization whose mission is to enhance internet service in the industry. We are a group of passionate team members with a great ownership mindset who aim to show our customers that they matter at every step of their journey with us. In this role, you'll be passionate about customers, develop/think how we can enhance the internet service delivery. We are seeking a Call Center Vendor Manager to establish, manage, and optimize outsourced operations supporting specialty and general customer service groups. In this critical Individual Contributor (IC) role, you will be responsible for the end-to-end performance lifecycle: from architecting new workflows, defining KPIs, and implementing QA programs, to driving daily execution and continuous improvement. You will leverage data analysis, performance dashboards, and insightful reporting to hold vendors accountable for meeting KPIs. In addition, you will drive an improved customer experience through identifying and resolving process gaps, developing outage management strategies, contributing significantly to system design and migration, and creating impactful agent scripting/training. Your ability to design programs from scratch, build relationships within GFiber and at the vendor will be key to driving process improvements. You will need to be a master story teller translating complex business problems into simple actionable insights In this role, you'll: Drive customer experience improvements by designing, launching, and managing vendor operations; define end-to-end workflows, workforce requirements, routing strategies, and KPIs to ensure efficient call handling and productivity. Develop and implement comprehensive QA programs, agent scripts, and training modules; analyze vendor performance data, CSAT, and customer insights to identify trends, address process gaps, and drive continuous improvement in service quality and customer experience, including specific protocols for customer outages. Proactively identify inefficiencies in existing processes and lead improvement initiatives; leverage a system-design mindset to contribute significantly to the transition from legacy systems to new platforms, designing and implementing solutions from the ground up. Create, maintain, and evolve performance dashboards and reporting mechanisms; analyze data to visualize trends, measure vendor productivity against KPIs, and deliver actionable weekly insights to leadership and vendor partners. Lead regular vendor performance reviews, presenting data-driven insights and strategic recommendations to manage relationships effectively, ensure accountability towards achieving operational targets, and align on performance management strategies. At a minimum we'd like you to have: Bachelor's degree or equivalent practical experience. 5 years of experience in Internet Service Provider (ISP) operations. 7 years of experience in Call Center Vendor Management within Customer Service contact centers; first hand experience in contract negotiations. Experience manipulating and analyzing large data sets in spreadsheets (Google Sheets , Creating Dashboards, pulling data from SQL tables) to performance manage results. Experience managing cross-functional and cross-regional teams in Project Management, Customer Service, Process Quality, and Process Optimization. It's preferred if you have: 5 years of experience managing a team within an ISP (Internet Service Provider) or similar technical industry. Experience with designing and implementing workflows, process improvements and systems or tools to work with external parties. Experience with influencing engineering, shared services, sales support in developing value propositions. Problem-solving skills, with the ability to build and maintain capacity and budget. Ability to adapt to change quickly and effectively while operating in a fast-paced, constantly evolving team environment; self-starter with an analytical mindset and ability to work independently on multiple initiatives at the same time. Ability to travel 25% of the time domestically and to nearshore locations. The US base salary range for this full-time position is between $136,000 - $198,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Sales Mission At Vonage, we're reshaping how businesses communicate in today's dynamic, cloud-first, AI-enabled environment. Our mission is to empower mid-sized organizations with intelligent communication solutions that transform customer experiences, fuel growth, and drive efficiency. Our North American Sales Team is at the forefront of this evolution, helping businesses reimagine customer engagement through Unified Communications (UCaaS), Contact Center (CCaaS), and AI technologies. We are collaborative, innovative, and committed to customer success-delivering measurable value across targeted industries and markets. Why this role matters: As a Mid-Market Account Executive, you will play a critical role in Vonage's five-year growth strategy, focused on scaling our presence within the mid-market segment. You will drive customer conversations that align Vonage's multi-product solutions to their business transformation goals-connecting communications, contact center, and AI capabilities into one unified vision. You'll lead strategic customer engagements, specialize in key industries such as Healthcare, Financial Services, Retail, Manufacturing, and Technology, and help build Vonage's next generation of upmarket success. This is a unique opportunity to join a high-growth team during a transformational phase, with significant leadership investment and career advancement potential. Your key responsibilities: Own direct and indirect selling management across marketing, channel, and strategic alliances sources into mid-market accounts, with quota-bearing accountability. Develop strategic account plans to maximize revenue, customer impact, and expansion potential within the assigned territory. Generate and manage a healthy pipeline, maintaining 4x coverage against quota targets through inbound and self-sourced opportunities. Specializing in key industry verticals, delivering tailored, outcome-based value propositions that align with customer priorities. Multi-product solution selling across UCaaS, CCaaS, and AI to drive differentiated customer experiences. Navigate complex buying groups, building consensus across business and technical stakeholders. Forecast pipeline and bookings with precision through Salesforce, ensuring transparency and CRM hygiene. Partner cross-functionally with Sales Engineering, Channel & Alliances, Marketing, and Customer Success to deliver a cohesive buying journey. Ensure seamless post-sale handoffs, partnering with implementation and customer success teams to drive long-term adoption and satisfaction. What you'll bring 4+ years of technology or SaaS sales experience, preferably within the mid-market segment. Proven track record of exceeding quotas, achieving club recognition, or winning top performer awards. Demonstrated experience selling subscription-based SaaS or communication solutions with deal sizes ranging from $50K to $1M+ in annual contract value. Strong prospecting skills and ability to consistently build and maintain 4x pipeline coverage. Experience leading multi-threaded sales cycles with multiple stakeholders and complex buying processes. Familiarity with CRM (Salesforce preferred) and modern sales tools (e.g., Outreach, Gong, and Highspot). Vertical market expertise or a strong desire to specialize in Healthcare, Financial Services, Retail, Manufacturing, or Technology. Solution selling, consultative sales, and outcome-based selling skills are highly valued. Bachelor's degree preferred. How you'll benefit: Competitive base salary and performance-driven commissions. Comprehensive benefits, including medical, dental, vision, and life insurance. Unlimited discretionary time off and tuition reimbursement. Flexible remote-first working model, with regional customer engagement opportunities. Clear career development pathways, leadership visibility, and growth opportunities in a transformative, high-investment environment. #LI-MR1 There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Communications API: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel - including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. Why this role matters: Take on a pivotal role at the forefront of “outside-in” innovation, where you'll shape the future of the Network API ecosystem. As a Business Development Specialist in the Strategic Business Development team, you will help to identify and unlock new use cases and opportunities with leading customers and partners, driving transformative solutions as we look to establish the network API space. Leveraging your consultative acumen and exceptional communication skills, you'll empower customers to embrace innovative products and realize tangible value. This is a bold new direction for our business, demanding individuals who thrive in dynamic environments and are adept at fostering high-impact relationships across internal teams and external stakeholders. Your ability to navigate complexity, influence decision-making, and deliver measurable outcomes will be key to achieving success for our customers and positioning the organization as a leader in innovation. Your key responsibilities: Support production of pitch material targeting lead customers and partners to maximize end-to-end value creation for both operators and enterprises. Help to structure and produce material to facilitate discussions with the customer (e.g., potential areas to collaborate on; and synthesize and align on the key pain points and eventually the problem statement). Carry out data gathering and interviews with the customer to support design of solution concepts and its key attributes; and articulate and illustrate customer / developer success. Apply structure to the idea, defining business rationale and value argumentation, and testing for strategic fit, business viability and technical feasibility. Support engagements with product teams, solution engineers, and technical subject matter experts to conduct a thorough technical feasibility assessment. Support engagements with existing and new partners to address any capability gaps to bring idea / solution to fruition. Assist in analyzing commercial and GTM flows to drive triple-win scenarios for Vonage, partners, and customers. Conduct analysis to help develop new innovative business / commercial models that drives value-based pricing for maximum value creation. Act as business consultants from initiation through industrialization stages. Prepare detailed handover material. What you'll bring: Business and Commercial Acumen: Excellent problem-solving skills including problem structuring, solutioning, and making recommendations. Analytical skills: Solid analytic ability including structuring and maintaining financial models and performing advanced Excel analysis. Consultative Selling: Demonstrated ability to craft compelling narratives and data-driven business cases that secure stakeholder buy-in and illustrate clear value argumentation. Complex Stakeholder Management: Ability to influence and build strong relationships across diverse internal and external teams to drive alignment and results. Communication Excellence: Exceptional storytelling, presentation, and negotiation skills to clearly articulate complex ideas and solutions. Results-Oriented Mindset: Focused on delivering measurable outcomes, ensuring both customer success and organizational growth. Lastly, a nice to have would be familiarity with the Network API landscape, including emerging trends, technological capabilities, and market drivers - but any experience in the CPaaS/Communication API space would also be hugely advantageous. #LI-DHC1 There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... In the role of the Distinguished Engineer, Software Development you will lead all aspects of application development across multiple customer facing and marketing channels within the Value IT organization, with responsibility for managing multiple technical teams consisting of software engineering and data functions for new feature development and system maintenance. Responsibilities: * Partnering with enterprise architects and technology teams to build and validate technology Proof of Concepts for enterprise production selection and implementation of all Value propositions and Core capabilities for across Value Brands. * Providing thought leadership and guidance to establish best engineering practices, methods, standards, SDLC through solid design decisions, processes, and tools. * Leading the development of software features and functionalities that directly align with and enhance the company's core value proposition to customers, ensuring the software effectively communicates its unique benefits and selling points to the target market. * Working closely with product management and business stakeholders to identify key customer needs and translate them into software features that deliver significant value. * Collaborating with marketing, sales, and customer success teams to effectively communicate the value proposition to potential and existing customers to drive growth through marketing initiatives. * Develop platform design and testing framework to ensure it aligns with business needs and requirements for Data Engineering, Data Analytics and Customer Data Platforms (CDP/Tealium/Adobe Experience Platform). * Applying design principles of Decision strategies, Next-Best-Action/Offers (NBX) and Predictive Analytics. * Documenting business rules & design and configure rules & flows. * Developing marketing technology (Martech/Adtech) software solutions with customer experience management and real time events-based marketing offers and actions. * Developing consumer data products. Designing and implementing a CDP strategy, including data ingestion, orchestration and insights by enriching 1st, 2nd, and 3rd party data. * Developing and maintaining customer segments based on behavioral, demographic, and other relevant data to integrate CDP with downstream systems. * Accountable for building resilient and scalable architecture, driving innovation, cost efficiency and the quality, usability, and performance of the solutions. * Attaining a measurable impact on the work of teams across the marketing programs by using quantitative analysis to impact key business decisions and provide strategically sound technology guidance to measure business performance on all marketing deliverables for base and new customers. * Serving as liaison with internal data MarTech specialists and areas, including audience targeting, customer acquisition and marketing analytics. * Partnering with the cross channel teams to lead AI initiatives and provide technical strategy and roadmap for the team and its products. * Creating system design documentation, method of procedures, and executive briefings. Presenting cohesive but easily understandable design walkthroughs by researching and evaluating new technologies and translating business objectives and strategies into plans. * Serving as Senior Solutions Architect/Technical Leader for large-medium size teams, building l solutions that focus on context and CX excellence. * Creating an engineering culture with an exceedingly high bar for quality, ownership and bias for action while enabling and guiding experienced developers to develop high quality software within a metrics driven Agile practice. * Serving as a trusted partner for senior management to determine the best solutions, drive alignment and implement decisions throughout your team. * Ensuring the health and sustainability of software projects owned by your teams by building and maintaining an engineering roadmap. Where you'll be working... This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager. What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Experience in MarTech and Adtech technology stack with in-depth knowledge of the platform and tools used to drive use case deliverables. * Customer Data Platform experience using Adobe Suite or Tealium * Experience in Data, Identify and Audience Management solutions / platforms. * Experience in developing business process management decisioning / orchestration solutions (Pega, Catalyst, Camunda, etc.) * Experience in analytical tools for campaign management and measuring the effectiveness of the program. * Development experience working in an Agile team environment. Even better if you have one or more of the following: * Bachelor's degree in Computer Science or related field. * Advanced experience in Software Development. * Proven ability to design / architect highly scalable applications/platforms. * Experience utilizing modern Marketing AI based solutions for data exchange, content creation, decision making, audience targeting and activation. * Experience with Value Product, Base Management and Digital Marketing initiatives experience. * Experience in using analytics and reporting platforms such as Quantum metrics, ContentSquare, Tealim. * Experience in machine learning model development and solving complex problems using AI/ML techniques. * Experience in open source, micro services, and distributed computing technologies, such as REST, NoSQL, Kafka, Spark, Cassandra and AWS/GCP services * Knowledge of synchronous and asynchronous integrations, including real/near real time event streaming through Kafka or other streaming technologies, for persisting omni session and journey touch points. * Ability to participate in architectural discussions and influence technology (build vs buy) decisions by partnering with business and technology stakeholders. * Smart, quick learner, proactive, comfortable working with unknowns and dynamically evolving requirements with strong communication skills. * Creative thinker and problem solver, able to distill complex problems down to actionable items with boring solutions * Well organized and balance opposing priorities with ease, never missing a deadline If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $137,000.00 - $263,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Verizon's Chief Technology Office is hiring a new technology strategy team that will be tasked with supporting GN&T in setting the strategic direction, identifying and implementing long-term technology choices, network resources, innovative solutions and requirements to ensure that Verizon remains a trend-setting and innovative technology company. This position will also be responsible for analyzing industry trends, competitive technical analysis, and forecasting. This role will perform systematic analysis to drive strategic decisions regarding forward-looking opportunities and challenges that are impacting the Network and require strategic thinking to define the best course of action for Verizon. Collaboration across GN&T will be key to champion innovation, challenge the status quo but ensure architectural principles remain consistent and solid to address current technology gaps and future needs aiming to enhance customer experience. This role incorporates all the elements associated with understanding the current landscape, anticipating future trends and available options to align future network technology with business goals. Responsibilities: * Augmenting and supporting key ongoing projects with a strategic angle, focusing on internal collaboration across functions. * Driving strategic decision-making and innovation across all layers of the organization by partnering closely with internal stakeholders and subject matter experts. * Creating short to long-term Global Network and Technology strategies and roadmaps through collaborative efforts on areas such as 6G, Fixed Wireless Access coverage, Spectrum, uplink and/or Satellite strategy. * Staying up to date with state-of-the-art relevant technologies across all Network domains, being able to propose meaningful innovations that may make a difference to our network. * Combining strategic technical planning with architectural engineering abilities to ensure that all go-forward plans are created and designed accurately for the deployment of new technology with the ability to anticipate market changes. * Overcoming internal resistance and gaining stakeholder support for the team's initiatives. * Consolidating and presenting strategy and architecture initiatives to all levels of the organization including to senior leaders. * Constantly and proactively surveying externally for new technology trends and opportunities, and translating these back to Verizon. * Constantly and proactively surveying the competitive landscape, trends, and opportunities and translating these back to Verizon. This position can be located in any valid US based Verizon location What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Strong network experience and knowledge of RAN and Core for different technologies. * Experience in creating the best technology roadmaps and solutions that position Verizon for long-term strategic advantage. * Experience in the successful delivery of new products or solutions which better serve the needs of our customers. * Experience working in a matrixed organization showing the ability to gain stakeholder guidance, support, and buy-in across business units. * Experience tying technology roadmaps to architecture plans to ensure that long-term strategies are feasible on our network. * Experience with story-telling technical topics to senior leaders. Even better if you have one or more of the following: * Technology / Science Master's degree or above * Post Grad MBA / Economics / Financial background * Industry Award / Technical Expertise Recognition * Exceptional analytical thinking and innovative mindset. * Strong impact, influence, written and verbal communication skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annually salary range for the location(s) listed on this job requisition based on a full-time schedule is: $137,000.00 - $263,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… The Director position will be responsible for Technical Product Management for Verizon's SAP Supply Chain and Sourcing Products. In this role, you will collaborate with stakeholders across Device Supply Chain, Supply Chain Planning, Finance, and Sourcing to create solutions that optimize Sourcing-Contract Management, Contract Compliance, Order Management, 3PL Integrations, Order Fulfillment, Warehouse Management, and Inventory Management. These solutions will increase process efficiency as we fulfill orders for Verizon's customers and strengthen our controls. Your work will focus on business processes, enabling the roadmap and backlogs around key mission objectives, managing cross-CIO priorities, delivering features from concept to launch through agile delivery methodologies, ensuring value realization, and providing governance and support that delivers outstanding business results and user experience. As a people leader, you will lead a large team of Verizon Technical Product Owners and 3rd party partners, and collaborate with the Global Supply Chain business (GSC) organization * Designing how systems, processes and data can work together to deliver an outcome or solution. * Determining how specific capabilities align with the integrated end to end north star architecture. * Standardizing Source to Contract processes. * Identifying and determining industry standard processes to design how they may or may not apply to Verizon. * Leading a large team of employees and 3rd party partners * Identifying and driving strategy for implementation of new systems and applications. * Driving strategy for upgrades and enhancements to existing applications (SAP, Oracle, etc.) and manages future software direction and enhancements. * Coordinating support for systems initiatives driven by other groups if there are impacts to financial systems. * Developing/assisting with project plans, including estimates, work breakdown structure and schedules. * Identifying key project milestones. * Ensuring all deliverables are achieved. * Leading Solution Integration for Device Supply Chain initiatives. * Being responsible for Oversight/management of all ERP priorities and projects across Verizon. * Identifying and resolving project constraints, issues and risks. * Monitoring adherence to scope and managing scope change process. * Establishing and administering project control procedures. * Maintaining project budgets, managing financials and owning vendor relationships. * Conducting regular status meetings to monitor project progress. * Analyzing and implementing corrective actions when progress deviates from plan. * Monitoring the quality assurance, deliverable acceptance, and sign-off processes. * Monitoring and mitigating project risk. * Maintaining continuous communications with the program management office. * Motivating and managing the project team using effective communication and leadership. * Identifying and organizing required external support (Verizon & Third Party). * Understanding/Defining Business Processes and integrated hand offs/dependencies. * Effectively partners with the business and IT for successful implementations. * Being responsible for Organizational Change Management oversight. What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Ten or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Experience with large ERP platform, Program/project management on ERP implementations with large and diverse teams. * Experience managing ERP Supply chain, contracting and Sourcing applications. * Experience managing resources in the Global delivery model and providing development and operational support. Even better if you have one or more of the following: * Experience with SAP Ariba or another large ERP platform, Program/project manager on several SAP implementations with large and diverse teams. * Experience managing large, dynamic teams in a fast paced environment. * Strong customer focus and ability to recognize impact of decisions on end users. * Excellent verbal and written communications skills and ability to interact with team members and external customers. * Strong presentation skills to all levels of management; ability to communicate complex concepts in a manner that is understood by the audience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $157,500.00 - $275,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... This position is responsible for handling Regulatory Audit functions for the Wireline Business. This position will require coordination of audits with State and Local jurisdictional auditors as well as third party auditors; preparation and/or review of audit responses, work papers supporting regulatory filings; research and interpretation of statutes and laws; analysis of accounting entries; involvement with process improvements such as automation, and other special projects. Responsibilities: * Prepare Regulatory State and Local audit responses and supporting documentation by obtaining information from Regulatory Compliance, Legal, Tax Technology, and other various groups within Verizon. * Conduct Regulatory audit reviews with State and Local jurisdictions and successfully complete audits on a timely basis. * Ability to interpret State and Local Ordinances and/or Agreements to determine the applicability of Vz products and services. * Coordinate with Vz Legal and State Regulatory groups to review audit responses and audit findings. * Resolve audit findings by researching ordinance and/or analyzing revenue at a very detailed level. * Assist with maintaining detailed and accurate audit logs for Executive Management review on a regular basis. * Understand financial statements, journal entries, and compliance processes. * Assist with reconciling FAS 5 reserves for Regulatory audit liabilities. * Work on projects that include implementation of cost savings strategies, process improvements, streamlining existing procedures, and documenting procedures. * Able to identify areas in a process that can be automated and assist IT with execution. * Handle special projects that involves researching surcharge applicability, analyze revenue and surcharge data and propose appropriate solutions for management review. What we're looking for... You'll need to have: * Bachelor's degree in Finance or Accounting or four or more years of work experience. * Four or more years of relevant experience required, demonstrated through work experience and/or military experience. * Understanding of tax law, compliance procedures, accrual methodology, and tax initiatives. * Ability to prioritize deliverables with competing timelines. * Ability to work equally well both independently and within a team. * Advanced computer skills. Even better if you have one or more of the following: * CPA or MS in Taxation. * Regulatory and Audit experience. * Experience with tax research, tax accounting, SOX processes, telecommunication taxes, and tax saving strategies. * Prior experience handling audits and replying to State and Local Auditor IDRs. * Experience in interfacing with tax legal, tax technology, tax compliance, tax research, and other business groups. * Familiarity with the data requirements needed for the preparation and filing of tax returns (ie: knowledge of billing systems, etc.). * Knowledge of various tax systems, such as Vertex. * Previous exposure to PeopleSoft or SAP (or other major General Ledger Suite Software). * Ability to use analytical software, such as but not limited to Alteryx and Qlik. * Working knowledge of artificial intelligence (ie: "BOTS") technical skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $80,500.00 - $141,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship program. As part of a highly visible team, you are responsible for troubleshooting complex issues and are accountable for ensuring a dependable customer experience. Everything we do is built on the foundation of our superior network, robust systems and efficient processes. As an entry level engineer, your training curriculum, peers and leadership will provide you with opportunities to learn and apply new skills with various technologies to support the organization's objectives and develop your own personal growth. * Pursuing development of professional skills and technical knowledge through on the job experience and training. * Partnering with senior engineers to provide timely and accurate technical assistance to our internal and external customers. * Applying acquired technical knowledge to monitor and troubleshoot issues, ensuring the health of the network. * Providing on-call support to eliminate unexpected service impact to our customers based on the needs of the business. These customers include customer service centers, technical support organizations, and executive management teams during network events and major outages. You'll need to have: * Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship program. * Bachelor's degree or four or more years of work experience. * Three or more years of relevant work experience. * Willingness to work rotating schedule (shifts), based on the needs of the business. * This will be a night or overnight shift position. Even better if you have one or more of the following: * Strong analytical, problem solving, recognizing impact and identifying root issues skills. * Ability to understand established guidelines, policies and procedures, and identify opportunities for improvement. * Ability to communicate effectively across varied people and perspectives. * Ability to translate technology into understandable or simple language. * Experience in troubleshooting and/or telecommunications. * Experience in standard computer applications (Microsoft Office, G Suite). * Knowledge of network concepts such as LAN, WAN, TCP/IP, HTTPS, FTP, DNS, DHCP. * Knowledge of Cloud and Virtualized solutions. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Sales Mission We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. Why this role matters As a Vonage Business Development Representative, you will drive outbound lead generation along the pre-sales process for our Sales teams. This is a key role in the sales process to help manage our pre sale process by fostering new business relationships through outbound outreach. You will proactively qualify buying interest, understand size and shape of potential accounts and distribute them to the appropriate Sales team by way of setting appointments by following our qualification criteria. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW... What you will do Prospect and create new leads to increase B2B sales pipeline Route qualified opportunities to our sales team by setting Appointments in order to convert into workable Opportunities Conduct sales development best practices with email, phone, and social in coordination with our enablement tools Utilize and leverage SalesForce CRM as well as our Sales Engagement Software Successfully manage and overcome prospects' objections Hustle and Persistence Exceed monthly quota of qualified appointments/opportunities Expertly build interest and opportunities with new prospects Using lead generation tools to routinely extract contacts and craft accurate and targeted lists Meeting and exceeding daily activity objectives Be a brand champion and educate prospective clients on Vonage Contact Center (VCC) Own a deep knowledge on VCC and other Vonage product solutions What you will bring Professional selling presence in high-tech or service related industry Ability to: work through complex sales cycles and deal effectively with all organizational levels tailor communication to specific situations and audiences independently manage schedule and prioritize competing commitments integrate trends, data and information into forecasts, plans, models and recommendations work cross-functionally and with diverse teams, ideas and inputs Desire to understand and gain expert knowledge of Vonage products and services. What is required for application Bachelor's Degree preferred Ability to work in dynamic, changing environment with minimal direction Experience in Salesforce CRM preferred Well organized, go-getter mentality, and a pre-planner Natural curiosity, a love for learning What is in it for you In addition, to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. #LI-RV1 There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program. What you'll be doing... As a member of the IT Service Management Office (ITSMO), you will be responsible for helping to develop, implement, and maintain a comprehensive ITSM framework aligned with the Corporate Systems Platform Services organization's goals and objectives. * Managing ITSM Implementation and Maintenance: * Championing the adoption of ITIL best practices across the organization, ensuring alignment with industry standards and frameworks. * Continuously monitoring and evaluating the effectiveness of ITSM processes, identifying areas for improvement and driving ongoing optimization. * Developing and Implementing ITSM Policies and Procedures: * Collaborating with stakeholders to define and establish clear and concise ITSM policies, procedures, and guidelines. * Ensuring compliance with regulatory requirements and industry standards, mitigating risks and enhancing overall service delivery. * Working with the CSG IT Service Desk: * Helping to maintain service level agreements (SLAs) with internal and external stakeholders, ensuring timely and reliable service delivery. * Continuously monitoring service desk performance metrics, identifying trends, and implementing improvements to enhance customer satisfaction. * Managing and Coordinating Problem Management: * Implementing and overseeing the problem management process, ensuring prompt resolution and effective communication. * Collaborating with technical teams to identify root causes of recurring problems, implementing corrective and preventive measures. * Working with Stakeholders to Identify and Prioritize IT Service Improvements: * Engaging with stakeholders to gather feedback, identify service gaps, and prioritize IT service improvements. * Developing and implementing service improvement plans, aligning with the organization's strategic objectives. What we're looking for... * ITIL experience/certification. * Working understanding and experience in ITSM including incident, change and problem management. * Process improvement, reprioritization of deliverables, and digital transformation. * Communication and translation of highly complex technical concepts and processes to the language of business. * Deep knowledge of IT systems and Network Technology and processes, including legacy and new technology. * Ability to drive business results with data-informed insights. * Exceptional technical, verbal, and written communication skills, with a proven ability to present to internal and external audiences. You'll need to have: * Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program. * Bachelor's degree or four or more years of work experience. * Four or more years of relevant work experience. Even better if you have one or more of the following: * ITIL working experience. * Working level experience with ServiceNow and ITSM practices. * Experience working with Corporate and Enterprise systems. * Experience supporting and managing solutions on mobile, Open System, SaaS, and/or Integration platforms. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... You are responsible for tracking, communicating, managing and developing enterprise network incident reports and owning the incident through to resolution. In this role, you'll be able to significantly impact the future of our Customer Service Organization, by ultimately transforming our contact centers into a satisfying customer engagement experience. * Proactively monitoring for incidents. * Building a strategic roadmap with both near and longer term goals. * Owning incident resolution. * Responsible for RCA creation. * Directing Service Assurances resources to resolve outages and incidents. * Ongoing evaluation of performance and continuous improvement. * Evaluating technology trends to identify potential opportunities for increased efficiency and enhanced customer experience. What we're looking for... You think creatively to solve problems and you like to gather information from lots of people and sources to get different ideas. You seek data to identify trends and to gain insights. You take pride in making an impact-especially on customers. You understand customer service and know that customer happiness is king. You thrive on building and shaping new processes to bring about efficiency. You share your ideas effectively and flex your delivery and the content to meet the needs of different audiences. People trust you and come to you for advice and your expertise. You'll need to have... * Bachelor's degree or four or more years of work experience. * Four or more years of managing, tracking, and reporting on network incident Even better if you have one or more of the following... * A degree. * Improved processes and organizational efficiency. Ideally, with a focus on customer satisfaction. * Influenced and motivated diverse teams and stakeholders in different locations, with varying interests. * Managed complex process change implementations. * Lean Six Sigma Greenbelt or higher. * Knowledge of Call Center operations. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $88,000.00 - $144,000.00.

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: The Enterprise Architect role, reporting directly to the CIO, is responsible for developing and driving technology vision, strategy, and execution of the enterprise IT architecture (systems, processes, workflow) and ensuring a modern technology stack that delivers highly available, scalable, and secure IT infrastructure and business applications. Your Key Responsibilities: In this unique and highly strategic role, the person will develop a strategic roadmap and ensure the company's IT architecture aligns well with the business' organizational structure and processes, and harmonizes with the architecture and technology stack of Vonage's parent company Ericsson. To be successful, they will work very closely with all the key leaders in the business, product & engineering (including product architecture), and shared services (who are peers with the CIO reporting to the CFO). They will also work with IT, Security and Architecture leaders for different business areas in Ericsson. This person is expected to provide hands-on architecture leadership, guidance, and facilitate efficient and strategic decision making towards objectives listed above. It is expected and critical that the candidate be a close collaborator and trusted advisor to our IT leaders and distinguished engineers. This person will need to be a thought-leader, bringing real-world business sense, strategic vision and technology transformation experience to the CIO organization. This person will need to drive collaboration across functions. The ideal candidate has a strong understanding of SaaS platforms, modern software and cloud technologies, and proven industry experience at scale. This person is expected to have exceptional communication and negotiation skills, and work effectively with all of the stakeholders listed above. What you'll bring: Required: Demonstrable experience in industry, with a background in software engineering, cloud & SaaS with recent experience working in a similar role. Experience in architecting solutions that comply with stringent regulatory requirements such as GDPR, CCPA, PCI-DSS, HIPAA, ISO 27001, NIST SP 800-53 etc. Excellent communication skills, including the ability to influence, guide and facilitate key stakeholders in decision making Strong analytical DNA, with experience in evaluating diverse technical approaches, and making the optimal choices to meet and exceed expected business outcomes. Demonstrated industry leadership (in building and scaling) innovative solutions, including leading technology transformations at scale. What we consider a plus: Experience working in an organisation that has gone through significant growth and/or has been part of mergers or acquisitions. Passion & experience for driving and maintaining high standards across global technology teams. Demonstrated impact & leadership through a career progression of increasingly challenging and strategic technology and architectural leadership roles. M.S. or higher in Software Engineering or related fields Further leadership / business / strategy training (e.g. EMBA) is not required but is a plus How you'll benefit: Medical, Vision, and Dental Coverage Health Savings Account (HSA) Income Protection Maternity & Paternity Leave 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options Unlimited Discretionary Time Off Three Paid Volunteer Days a Year Tuition Reimbursement Voluntary Legal Plan Optum Employee Assistance Program Discount on Auto, Home & Pet Insurance Where you will work: This position offers a hybrid work arrangement based out of our Holmdel office, with the flexibility to work remotely. We are also open to considering fully remote candidates located based in the Eastern time zone of the United States. Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... As part of the Global America's Segment Marketing Team, you will be responsible for aligning marketing strategies and program execution in collaboration with stakeholder marketing teams in support of GE America's priorities. You will define marketing and sales needs, coordinate efforts to drive the development of content, programs, messaging and base retention and demand initiatives. Key Responsibilities * Design and execute sales activation programs including GTM product launches & enhancements in collaboration with partner teams (Product Campaigns, Pricing, Demand Generation, Base & Growth, etc.). * Collaborate and partner with marketing strategy team to define campaign objectives, represent seller needs and establish a cohesive campaign approach. * Identify and create assets to support sales lead generation including curating and creating content, customer outreach automation and ongoing feedback loop to improve campaign performance. * Responsible for creating and measuring marketing KPIs to demonstrate impact from sales activation & executive positioning programs. * Familiarity with Verizon Velocity Selling principles and ability to incorporate and align framework with creation of marketing deliverables. * Work closely with Segment Enablement and partner to present marketing strategies and receive feedback from senior leadership. * Evaluate marketing program effectiveness & identify opportunities * Analyze customer and segment data from various data points to create meaningful insights into root cause from leading indicator reporting. * Understand sales challenges and opportunities for success through both data and direct sales feedback. * Leverage buyer insights to identify contact personas, secure new meetings and opportunity creation aligned to business outcomes. * Ability to visually represent marketing strategy and process for multiple audiences including senior executives. What we're looking for... You have the ability to balance multiple priorities and projects to deliver work that is on strategy, on time and aligned with Global Enterprise growth initiatives. You understand enterprise sales concepts, practices, and challenges in today's business environment. You can collaborate and lead cross functional teams in pursuit of program & product launches. You have an ability to understand data, pull out insights and visualize to demonstrate gaps or successes aligned to initiatives and engagement. You identify early leading indicators with quick capacity to pivot a team and adjust to the needs of the business. You are a strategic thinker who can ideate both independently and collaboratively to come up with new ideas or ways to improve results. You'll need to have: * Bachelor's degree or four or more years of work experience. * Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Enterprise B2B marketing experience including creation and execution of successful marketing programs and campaigns with measurable results. * Experience managing multiple projects and priorities. * Experience with visual storytelling and ability to create clear and concise presentations. * Experience with the tools we use to communicate: MS Office and/or Google Suite. * Strong communication and influencing skills. * Willingness to travel up to 10%. Even better if you have one or more of the following: * Bachelor's or Master's degree in Business, Sales, or Marketing. * Experience in solution areas such as 5g Mobility, Advanced Networking, Security, and Collaboration tools (e.g., Webex, MS Teams). * Experience with Outreach and Salesforce.com. * Ability to develop and maintain deep, trust-based business relationships. * Strong organizational skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $105,000.00 - $201,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00. The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00. The annual salary range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.